Terms and Conditions
Effective Date: 19 Oct 2025
Last Updated: 19 Oct 2025
Welcome to LEZYO.in, operated by LEZYO ., headquartered in Bikaner, Rajasthan, India and founded by Mrs. Basanti Devi.
These Terms and Conditions ("Terms") govern your access and use of the website, mobile application, and all associated services offered by LEZYO.in, including eCommerce, food and grocery delivery, cosmetics, devotional products, parcel delivery, rental vehicles, and franchise or vendor partnerships.
By accessing or using LEZYO.in, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue the use of our platform immediately.
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1. Definitions
"Company", "We", "Us", "Our" — refers to LEZYO., operating under the brand name LEZYO.in.
"User" or "Customer" — any person accessing or purchasing through LEZYO.in.
"Vendor" — a business or individual registered to sell products/services through LEZYO.in.
"Franchise" — an authorized LEZYO partner operating under an official franchise agreement.
"Delivery Partner" — individuals or services responsible for delivering products or parcels.
"Platform" — includes LEZYO’s website, mobile app, backend system, and associated digital services.
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2. Acceptance of Terms
By accessing, browsing, registering, or making any transaction on LEZYO.in, you confirm that:
You have read, understood, and agreed to these Terms.
You are legally competent to enter into a binding contract (18 years or older).
You will comply with all applicable Indian laws and LEZYO’s policies.
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3. Scope of Services
LEZYO.in provides:
Online marketplace for food, groceries, cosmetics, devotional items, and other consumer products.
Parcel and delivery services connecting customers with delivery partners.
Vehicle rental services for short-term or service-based use.
Franchise and vendor programs that allow partners to join, operate, and expand LEZYO’s business at a fixed franchise fee.
LEZYO acts as a facilitator and technology provider — not as a manufacturer, logistics company, or employer of third-party vendors/delivery personnel.
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4. User Responsibilities
By using LEZYO.in, you agree:
To provide accurate and updated personal and contact information.
To use the platform only for lawful purposes.
Not to engage in fraud, abuse, or misuse of services.
Not to copy, modify, or distribute platform data or content without authorization.
To maintain confidentiality of your account login details.
Any violation may result in suspension or termination of your account and legal action if required.
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5. Vendor & Franchise Responsibilities
Vendors:
Must supply genuine, safe, and high-quality products.
Must comply with all FSSAI, GST, and business licensing laws.
Are responsible for product packaging, labeling, and legal compliance.
Must fulfill orders in a timely and professional manner.
Franchise Owners:
Operate independently under LEZYO’s brand standards and policies.
May onboard vendors and delivery partners locally.
Must protect customer data and business information.
Are responsible for maintaining ethical business conduct.
May face termination and legal action for breach of franchise terms or misuse of brand assets.
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6. Pricing, Payment & Refunds
Prices displayed on LEZYO.in are inclusive of applicable taxes unless stated otherwise.
Payments are processed securely via authorized payment gateways.
Refunds are governed by LEZYO’s Refund & Return Policy.
The company reserves the right to modify pricing or offers at any time without prior notice.
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7. Delivery and Logistics
Deliveries are managed through LEZYO’s network of vendors, franchises, and delivery partners.
Delivery timelines are estimated and may vary due to location, vendor stock, or unforeseen circumstances.
LEZYO is not liable for delays beyond its control (weather, strikes, technical issues, etc.).
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8. Rental Vehicle & Parcel Services
Users must provide accurate pickup/delivery details and valid identification.
Rental vehicles must be used responsibly and returned in proper condition.
Misuse or damage to rented assets will result in fines, penalties, or legal action.
Parcel services are subject to restrictions on prohibited items (weapons, illegal goods, perishable unsafe materials, etc.).
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9. Intellectual Property Rights
All content on LEZYO.in — including logos, trademarks, text, images, software, data, and designs — are the exclusive intellectual property of LEZYO .
> All Rights Reserved. No part of this platform, its code, design, or content may be copied, reproduced, or distributed without written permission from LEZYO.
